Privacy Policy

1. Business-to-Business Scope

This Privacy Policy applies to all interactions with Zexo Overseas ("we," "our," or "us"), including our website (zexooverseas.com), the wholesale distributor portal, bulk quote enquiry forms, and communications through our trade desk.

As a wholesale fresh and blast-frozen chicken supplier, our services are strictly tailored for business enterprises, including hotels, restaurants, caterers, supermarkets, cloud kitchens, food processing units, and regional poultry distributors.

2. Information We Collect

To establish commercial supply lines, execute daily order dispatches, and verify distributor creditworthiness, we collect:

• Business Identity: Legal company name, trade name, GSTIN (GST registration number), business type (wholesaler, retailer, QSR, food processor), and registered office address.
• Authorized Contact Details: Full name of business owner or procurement officer, business email address, direct phone/WhatsApp number for delivery dispatches.
• Commercial Logistics Data: Unloading dock location, cold room capacity, preferred morning delivery time slots, and required order volumes per cut.
• Authentication Data: Secure salted password hashes and cryptographic session tokens for distributor portal access.

3. Purpose & Use of Business Data

Your commercial information is strictly utilized to:

• Publish and lock in daily morning wholesale poultry benchmark rates.
• Process and schedule refrigerated delivery fleet dispatches to your facility.
• Review and approve verified regional distributor applications.
• Generate commercial tax invoices, e-way bills, and delivery challans in compliance with Indian regulatory requirements.
• Provide urgent stock availability alerts, price index revisions, and order status updates.

4. Confidentiality & Non-Disclosure

We treat your order volumes, negotiated rate slabs, and supply chain schedules as strictly confidential trade secrets. Zexo Overseas does not sell, rent, lease, or monetize customer or distributor data to third-party marketing firms or external advertisers.

Data is disclosed solely to authorized logistics partners and cold-storage handlers to the extent necessary to fulfill transport and delivery commitments, or when required by statutory authorities under applicable law.

5. Data Storage, Security & Encryption

Our infrastructure employs high-grade security standards, including TLS 1.3 in-transit encryption, modern HTTPS delivery, salted cryptographic password hashing (bcrypt), and secured enterprise database clustering hosted on MongoDB Atlas with continuous multi-region replication.

6. Cookies & Analytics

Our website uses essential session cookies to maintain distributor authentication and remember user preferences. We may utilize standard analytics and advertising tags (such as Google AdSense and Google Analytics) to improve user navigation, measure page speed, and display relevant commercial notices. You may configure your browser to decline non-essential cookies.

7. Commercial Contact & Grievance Desk

For data protection inquiries, account modifications, or commercial policy clarifications, please contact our administrative desk: